FAQ
Q1: How does your company to make sure the quality?
A1: 1)Incoming Quality Control
2) In Process Quality Control
3) Final Quality Control
4) Outgoing Quality Control
5) CE,RoHs certificate
Q2: What is the warranty of your company?
A2:Warranty:Six months for battery, three months for vaporizer/atomizer.
Any natural defective products please take pictures or video as provement,after we confirm,then the free replacement will be sent to you with your next order.
Q3:What`s the MOQ( minimum order quantity )?
A3: 10sets
Q4:What`s the MOQ of OEM& Customized?
A4: OEM MOQ: ¡Ã500sets
Q5: How to order?
A5: You can buy it directly on ÇØ¿Ü page. If a large of quantity, Tell us the model and color of the products you want.
Then,we will make a PI for you.
Third, After confirm everything,the payment will be arranged
Fourth, we will send you the goods within the promissory time.
Q6:When do we start to ship?
A6: Sample Order: 2-3days ,Normal Order: 3-7days, OEM Order: 15-20days.
Warranty and Guarantee
1. 6 months Warranty. Buy with confidence!(Buyer assume return shipping)
2. If you are not satisfied when you receive your item, please return it within 7 days for a replacement. Please contact us before you return it.(Buyer assume return shipping)
Other Policy:
1. We do not be responsible for any customs duty or import tax.
2. We will leave POSITIVE FEEDBACK after you received item. Please contact us if you are not satisfied.
3. All messages will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your message and we will reply to you as soon as possible.